Probe help center
How Probe scans your app
Probe scans the public surface of the app URL you submit. It looks at what an outside unauthenticated request can see, then turns supported risks into a report your technical owner can act on.
What Probe checks for
Probe checks public-surface risks that are common in fast-shipped web apps. The practical question is: what can an outside unauthenticated request see, trigger, or learn from the submitted URL?
Reading your scan report
A Probe report is a triage document. It shows what Probe observed on the public surface of your submitted URL, why it may matter, and what your technical owner can do next.
Refund policy
Probe refunds are narrow because the full audit is a one-time report product. We approve refunds when Probe failed technically, not when the result was disappointing, already known, or no longer needed.
Privacy and data retention
Probe scans public app surfaces. It uses the submitted URL and public response data to produce scan results, reports, support context, abuse prevention, and product reliability improvements.
Why a scan failed and what to do about it
A failed scan usually means Probe could not reach or evaluate the submitted public URL. It does not always mean your app is broken or insecure.
What to do if Probe found nothing
If Probe found nothing, it means Probe did not observe supported public-surface findings during that scan. That is useful signal, but it is not a security guarantee.
What to do if Probe found something critical
A critical Probe finding means Probe observed a public-surface condition that needs fast human review. It does not prove a breach, confirm exploitation, or know whether anyone else saw the issue.
Upgrading from free to full audit
The free scan shows an external scan result, severity counts, and a blurred preview of findings. Upgrading unlocks the full audit for that scan.
Monitoring and subscriptions
Probe v1 does not have an active customer subscription product. The full audit is a $149 one-time purchase, and there is no in-product account portal or billing dashboard to cancel.
Need help with a scan result?
Email the report link, submitted URL, checkout email if relevant, and a short description. Do not include secrets or credentials.